At jq101, we believe that gaming should always be fun — never a source of stress, financial hardship, or harm. We're committed to giving every Filipino player the tools, information, and support they need to stay in control of their gaming experience.
Millions of Filipinos enjoy online gaming as a form of entertainment — a way to unwind after a long day at the office in Makati, catch some excitement during a lazy Sunday in Cebu, or add a little thrill to a quiet evening in Davao. And that's exactly what jq101 is designed for: fun, fair, and responsible entertainment.
But jq101 also recognises that for some players, gaming can become more than just entertainment. Problem gambling is a real concern, and it can affect anyone — regardless of age, income, or background. That's why responsible gaming isn't just a checkbox for us. It's a core part of how jq101 operates every single day.
We've built a full suite of responsible gaming tools directly into the jq101 platform — deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion — so that every player has the power to set their own boundaries. These tools are available 24/7 from your account settings, and our support team is always ready to help you use them.
Whether you're a casual player who just wants to keep tabs on your spending, or someone who feels their gaming is getting out of hand, jq101 has the resources and the commitment to support you. No judgment. No pressure. Just genuine care for your wellbeing.
⚠️ Gambling is addictive. Know when to stop. If you or someone you know is struggling with problem gambling, please use the self-exclusion tools available in your jq101 account settings or contact our support team immediately.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to take a break or seek support.
Do you spend more money on gaming than you originally planned?
Do you chase losses — betting more to try to win back what you've lost?
Has gaming started to affect your work, studies, or relationships?
Do you feel restless or irritable when you try to cut down or stop?
Have you borrowed money or sold belongings to fund your gaming?
Do you hide your gaming activity from family or friends?
jq101 puts you in control. Every tool below is available directly from your account settings — no waiting, no forms, no hassle.
Set a daily, weekly, or monthly cap on how much you can deposit. Once set, limits can only be increased after a 24-hour cooling-off period — but can be reduced immediately.
Define the maximum amount you're comfortable losing in a given period. When you hit your limit, jq101 will automatically pause your gaming session for that period.
Set a reminder to pop up after a chosen duration — 30 minutes, 1 hour, 2 hours — so you always know how long you've been playing.
Take a short break from gaming — 24 hours, 7 days, or 30 days. During a cooling-off period, you cannot log in or place bets. Your account and balance remain safe.
Exclude yourself from jq101 for 30 days, 90 days, 6 months, 1 year, or permanently. Self-exclusion is processed within 24 hours and cannot be reversed during the exclusion period.
Enable periodic on-screen summaries showing your net win/loss and time spent in the current session — a gentle nudge to stay aware of your gaming activity.
How to access these tools: Log in to your jq101 account → go to Account Settings → select "Responsible Gaming." All tools are available 24/7. If you need help setting any limit, our support team is available around the clock at [email protected].
Self-exclusion is one of the most powerful tools available to players who feel their gaming is becoming a problem. Here's how to activate it on jq101 in just a few steps:
Log in to your jq101 account using your registered email and password.
Go to Account Settings — click your profile icon in the top right corner and select "Settings."
Select "Responsible Gaming" from the settings menu on the left-hand side.
Choose "Self-Exclusion" and select your preferred exclusion period: 30 days, 90 days, 6 months, 1 year, or permanent.
Confirm your request. You will receive a confirmation email. Your exclusion will be active within 24 hours.
Need help? Contact our support team at [email protected] and we will process your self-exclusion request immediately.
Important: Once a self-exclusion is active, it cannot be reversed before the chosen period ends. jq101 will not accept any requests to lift a self-exclusion early. This is by design — to protect you.
Responsible gaming starts with good habits. Here are some practical tips that jq101 recommends to every player — whether you're a first-timer or a seasoned regular:
Decide how much you're comfortable spending before you log in — and stick to it. Think of it like a budget for a night out: once it's gone, it's gone.
Use jq101's session time reminders to keep track of how long you've been playing. It's easy to lose track of time — the reminder keeps you grounded.
Gaming is entertainment, not a source of income. Never rely on winnings to pay bills or cover daily expenses. Treat every peso spent as the cost of entertainment.
Chasing losses is one of the most common signs of problem gambling. If you've hit your limit for the day, log out and come back another time with a fresh mindset.
If gaming is causing stress at home or at work, talk to a family member or close friend. Sometimes just saying it out loud is the first step toward getting back in control.
Six ways jq101 actively works to keep gaming safe and enjoyable for every Filipino player.
Every jq101 player must verify their age before depositing or playing. We use government-issued ID checks to ensure no one under 21 can access real-money gaming on our platform.
Deposit limits, loss limits, and session reminders are all player-controlled and take effect immediately when reduced. jq101 never pressures you to increase your limits.
Request self-exclusion at any time and it will be processed within 24 hours. During exclusion, your account is locked and you will not receive any promotional communications from jq101.
jq101's responsible gaming team monitors for patterns that may indicate problem gambling — such as sudden increases in bet size or extended late-night sessions — and may proactively reach out to affected players.
Our support team is available around the clock to help you set limits, activate self-exclusion, or simply talk through any concerns you have about your gaming habits. No judgment — ever.
jq101 provides clear information about the odds of games, the nature of randomness, and the realities of gambling — so every player can make informed decisions about how they play.
Problem gambling affects people from all walks of life — from students in Quezon City to professionals in Makati. If you feel that your gaming is no longer under your control, reaching out for help is the bravest and smartest thing you can do.
jq101 encourages any player who is concerned about their gambling behaviour to seek professional support. Trained counsellors and support groups are available in the Philippines to help you work through problem gambling in a safe, confidential environment.
You can also contact jq101's responsible gaming team directly at [email protected] — we will help you activate any of the tools described on this page and connect you with the right resources.
Remember: Gambling is addictive. Know when to stop. If gaming has stopped being fun, it's time to take a break. jq101's self-exclusion tool is available right now in your account settings.
The Philippine Amusement and Gaming Corporation oversees responsible gaming standards for all licensed operators in the Philippines.
The NCMH provides mental health services including support for behavioural addictions. Located in Mandaluyong City, Metro Manila.
A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem with compulsive gambling.
Contact us at [email protected] — available 24/7 to help you access any responsible gaming tool on the platform.
jq101 is built for players who want great entertainment with peace of mind. Set your limits, play within your means, and enjoy everything jq101 has to offer — slots, live casino, bingo, virtual sports, and more.
For players 21 years and older only. Gambling is addictive. Know when to stop.